Can UVC be used to disinfect customer touchpoints against COVID-19?
April 20th, 2021
Shops, restaurants, hotels and other businesses face fresh challenges regarding the thorough and effective cleaning of their spaces. Read more...
Amid the ongoing global health crisis, managers and owners of shops, restaurants, hotels and other businesses with customer-facing premises continue to face fresh challenges regarding the thorough and effective cleaning of their spaces, that is required to ensure the safety of both clients and employees.
With in-person visits to shops ongoing, and non-essential businesses due to reopen in the near future, the experience of visiting a shop or restaurant is likely to be affected significantly by how safe customers feel. This means there is a significant burden on owners and managers to ensure that disinfection is executed regularly and effectively.
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A key priority for disinfection for most businesses will be high touch points of interaction – door handles, handrails on escalators and stairways, toilet handles, and even elevator buttons, remote controls and telephones can all become contaminated. Receiving direct touch from customers throughout the day, ensuring that customers feel safe and comfortable using these communal areas is critical to generating a positive customer experience.
How UVC can help to effectively disinfect customer touchpoints
UVC disinfection is performed by a specialised device which delivers a calculated dose of a particular type of ultraviolet light. The light scrambles the DNA of COVID-19 (among thousands of other viruses and bacteria) wherever it touches, killing them and terminally disinfecting the surface and the air around it. Using a device like our own THOR UVC®, this is a rapid and effective process.
The vast majority of customer touchpoints are currently cleaned only by manual methods. This has a degree of efficacy, but is significantly enhanced when UVC disinfection is deployed in tandem – and a much higher percentage of the virus, including COVID-19, is killed. Standard manual cleaning techniques can miss up to half of coronavirus particles on surfaces and eradicate as little as 50% of pathogens and viruses.
While deployment of UVC disinfection does require the correct equipment, it does not call for lengthy training. Existing cleaning staff can be rapidly upskilled, within a one hour training session[link to training blog] in order to be able to competently and safely[link to safety blog] deliver UVC disinfection on a regular basis.
The disinfection of touchpoints can be much more effective – and the devices much safer for customers to use - when UVC is deployed. However, there are also other, significant benefits to deploying UVC.
Coronavirus is known to be an airborne pathogen. In fact, the greatest risk of infection comes from aerosolised liquid particles that can remain in the air of enclosed indoor spaces for up to three hours.
While it is vital to regularly manually clean objects and surfaces alongside deploying UVC disinfection, manual cleaning is unable to disinfect the air around these surfaces. UVC ensures that airborne particles are killed just as effectively as those found on surfaces – and does so simultaneously with surface cleaning.
Is UVC disinfection right for your business?
Traditional, chemical-based cleaning methods continue to be essential, but they are no longer sufficient on their own. Manual deep cleaning and UVC need to be used alongside each other. In this way, it is possible to ensure the comprehensive disinfection of particulates on surfaces and customer touchpoints in enclosed spaces, as well as of the air in these spaces.
Best practice dictates that frequently visited rooms and spaces should be decontaminated as regularly as is practically possible. For example, immediately after each hotel or hospital room, office space, or dining or shopping area is vacated every evening.
Doing so can not only increase the efficacy of your disinfection and the safety of your customers, but has the potential to enhance their experience, as their sense of safety on your premises also increases.
How can I find out more about UVC disinfection and using a system?
Our expert team is on hand to offer advice on THOR UVC® and the right UVC disinfection solution for your office, hotel, restaurant or commercial premises setting, and how best to deploy it. THOR UVC® is designed with ease of operation in mind. In fact, your team can learn how to use it in less than an hour. To ensure that they can learn efficiently – and to ensure that no time is wasted between purchasing and starting to use your THOR UVC® – a live training session is included with all purchases.
How can I find out more about UVC disinfection and purchasing a system?
Our expert team is on hand to offer advice on the right UVC disinfection solution for your office, hotel, restaurant or commercial premises setting, and how best to deploy it.
To find out more, please contact us, email our international sales team or call us on:
UK: +44 (0) 207 193 5641
USA: +1 844 4 346736
Aus: +61 1300 665 884